About Us

Our Story

ChartCues was born from a passion for trading education and a commitment to helping traders succeed in the financial markets.

The Beginning

Like many traders, our founder started their journey with enthusiasm but limited guidance. Bilal Nadi has been trading for over 10 years, spending countless hours studying charts, learning from mistakes, and developing a unique approach to technical analysis centered on price action and chart reading.

A Vision for Education

Recognizing the gap in quality trading education, our founder realized that most resources focused on selling signal services rather than teaching genuine skills. They decided to create something different—a platform dedicated to educating traders on how to develop their own analytical abilities and make independent trading decisions.

Building the Community

ChartCues started with daily live sessions where experienced traders would break down charts and discuss market movements in real-time. The response from the community was overwhelming. Traders appreciated the transparency, the focus on education, and the supportive environment. What began as a small group of traders quickly grew into a thriving community of thousands.

Expanding Our Services

As the community grew, so did our offerings. We introduced comprehensive courses on technical analysis, developed our mentorship program for traders seeking personalized guidance, and created detailed market analysis resources. Each addition was driven by community feedback and a commitment to providing the best possible educational experience.

Today

ChartCues now serves thousands of traders across the globe. We continue to evolve, improve, and innovate our educational offerings. Our daily live sessions are packed with valuable insights, our mentorship program helps traders at all levels achieve their goals, and our community remains our greatest asset.

Our Commitment Going Forward

We are committed to maintaining the highest standards of educational excellence and integrity. We will continue to prioritize education over profit, build a supportive community, and empower traders to develop their own skills and confidence. Our success is measured not by how many signals we provide, but by how many traders we help become independent, analytical thinkers.

Our Values

At ChartCues.com, we are committed to maintaining the highest standards of integrity, transparency, and educational excellence. These values guide everything we do.

Education First

We are committed to helping users develop independent analytical skills through clear, real-time chart breakdowns. Our focus is always on teaching how to read price action, not on providing answers. We believe that true mastery comes from understanding the fundamentals and developing your own trading instincts.

We invest time in creating quality educational content because we believe that educated traders make better decisions for themselves.

Financial Responsibility

All content is strictly for educational and entertainment purposes only. We never offer financial advice, investment recommendations, trading signals, or personalized guidance. Trading involves substantial risk, and we emphasize this in every communication. Your financial decisions are entirely your responsibility.

We are transparent about the risks involved in trading and encourage users to only trade with money they can afford to lose.

Transparency & Integrity

Every session, post, and historical example is presented honestly and without guarantees. Past performance is never indicative of future results, and we clearly state this at all times. We are transparent about our methods, limitations, and the risks involved in trading.

We believe in open communication with our community and are always willing to explain our reasoning and answer questions.

Community & Support

We value our community and treat every member with respect. We are committed to providing excellent support and creating an environment where questions are encouraged and learning is celebrated.

We believe that a rising tide lifts all boats, and we are invested in the success and growth of our community members.

Continuous Improvement

We are constantly evolving and improving our content, methods, and platform. We welcome feedback and use it to make ChartCues.com better for everyone.

We stay current with market developments and adjust our educational approach to reflect real-world conditions and challenges.

Terms & Conditions

Welcome to ChartCues.com. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing and using this website, you accept these terms and conditions in full.

Educational Purpose

ChartCues.com provides educational content and analysis for learning purposes only. All content, including live sessions, charts, and commentary, is intended to teach technical analysis and price action reading skills. We do not provide investment advice, trading signals, or specific recommendations.

User Responsibilities

• You are responsible for maintaining the confidentiality of your account information
• You agree not to share, sell, or transfer your account access to others
• You agree to use our services in compliance with all applicable laws and regulations
• You will not engage in any form of harassment, abuse, or disruptive behavior
• You agree not to attempt to gain unauthorized access to our systems
• You will not reproduce, duplicate, copy, or sell any content without permission

Intellectual Property

All content, including charts, videos, commentary, educational materials, logos, and graphics, are the property of ChartCues.com and protected by copyright law. Reproduction or redistribution without permission is prohibited.

Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you violate these terms and conditions.

Limitation of Liability

ChartCues.com and its operators are not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services or reliance on our content.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified terms.

Cancellation Policy

We believe in keeping things simple and transparent. Cancel anytime with ease—no strings attached, no hidden fees.

Monthly Memberships

• Cancel anytime — no strings attached, no hassle
• Manage cancellation yourself directly through your account dashboard
• Or reach out to ChartCues support and we'll help you out
• Your subscription stays active until the end of your current billing cycle
• No prorated refunds for partially used months

1-on-1 Mentorship Sessions

• Cancel or reschedule up to 1 hour before your session
• 100% refund when you cancel with at least 1 hour notice
• No refunds for missed appointments or late cancellations
• After booking, you'll receive a confirmation link with payment and reschedule instructions
• Reschedules must be made within 30 days of the original session

Refund Process

Eligible refunds are processed within 5-10 business days. Refunds are returned to your original payment method. Some payment processors may take additional time to reflect the refund in your account.

Privacy Policy

At ChartCues.com, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data.

Information We Collect

We may collect the following types of information:

• Contact information (name, email address, phone number)
• Account information (username, password, account settings)
• Payment information (processed securely through third-party providers)
• Usage data (pages visited, time spent, interactions with content)
• Device information (browser type, IP address, device type)
• Communication data (messages, support tickets, feedback)

How We Use Your Information

• To provide and improve our services
• To process payments and manage subscriptions
• To send important updates and notifications
• To respond to your inquiries and support requests
• To analyze usage patterns and improve user experience
• To comply with legal obligations

Contact Us

If you have privacy concerns or requests, please contact us at support@chartcues.com.

Risk Disclaimer

IMPORTANT: Please read this disclaimer carefully before using ChartCues.com services.

Trading Involves Substantial Risk

Trading and investing in financial markets involves substantial risk of loss. You could lose more than your initial investment. Past performance is not indicative of future results. The results shown in our educational materials are for example purposes only and do not represent guaranteed future performance.

No Guarantees

We make no guarantees about profit potential, market outcomes, or the success of any trading strategy. Market conditions change rapidly, and what worked in the past may not work in the future.

Your Responsibility

• You are solely responsible for your trading decisions
• You are responsible for any financial losses resulting from your trades
• You should only trade with money you can afford to lose
• You should conduct your own research and due diligence
• You should consider your personal financial situation and risk tolerance
• We recommend consulting with a licensed financial advisor before trading

Educational Content

Our live sessions, charts, and commentary are meant to teach technical analysis and price action reading skills. These are educational examples and should not be construed as trading signals or recommendations. Learning requires practice and experience.

Market Risks

• Market volatility can cause rapid price movements
• Slippage may occur when executing trades
• Technical issues or broker problems may affect trade execution
• Geopolitical and economic events can impact markets unexpectedly
• Leverage amplifies both gains and losses